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[personal profile] strredwolf
If you've seen those Verizon commercials about Comcast v. their DSL service, then listen to this:

When my sister moved to Edgewater (near Annapolis) from Odenton, she contacted Comcast to get Internet service and cable.  Comcast said "Sure, we can do it now."  It was activated, and it's running at a decent speed (3mbps down, 256mbps up).

Aparently, the bro-in-law wasn't happy about it, and had her contact Verizon.  Go through that rigamaroule...

...and return the modem this past weekend.  Aparently, Verizon kept stringing them along, so they're on Comcast now.

I'm also on cable too, with Cablespeed through MDM.net.  I checked Verizon's website... and they STILL don't have DSL working to my house.

Just saying "We can get it there" doesn't mean they will.

Date: 2004-04-06 10:09 am (UTC)
From: [identity profile] griffinwolf.livejournal.com
You've heard my Complaints about SBC. Actually, about DSL companies in General.

Admittedly, I think that DSL is a bit more stable than Cable, as does my brother, who switched awhile ago, because AT&T admitted that their cable is only up for about 80% of the time, and it's not useful for server applications (read: Businesses).

Unfortunately, most DSL companies, unless they're devoted completely to DSL, then they really have no clue what they're doing, and are just doing it for the cash crop.

This includes Phone companies. SBC tried jerking me around for a month when I got into my new apartment. First they wanted me to shut down my DSL to change the name over, then they wanted me to wait 2 weeks for that to go through, then they wanted to wait another 2 weeks for me to initiate it, plus some mystery costs that would have popped up because of the IT business rule, "Everything is the customer's fault," I see all the time.

Called up Cable Modem, got internet within an hour. I wish I didn't have to settle for a less stable connection, as I have noticed many quick outtages as the server "forgets" I'm connected, but frankly, it's better than dealing with a company that doesn't know a mote of what it's doing.

Date: 2004-04-07 11:03 pm (UTC)
From: [identity profile] gentle-wolfox.livejournal.com
Depends on the region, honestly. I have SBC service in a little neck of the southern mid-west and they are ON the ball. From deactivation to re-activation when I moved was just over 3 days. I totally forgot that I asked them to switch it over (because I was so busy moving) when on the 4th day the self-install kit arrived. Plugged it up, everything was live and ready to surf. Took me the better part of a week getting my servers and PC's set-up, but SBC beat me to the punch.

Rock stable, always on, and super low latency (20ms average coast to coast!) - I went and dropped the cash for a *wide open* DSL circuit. All for the same price as Deluxe HSI via cable. Sometimes it bursts as fast as 10mb/sec according to my throughput monitor on the router, but it stays steady at 6~7.5 mb/sec *all the time* - never dropping lower. Of course now lies the rub...

Most websites I go to are not as fast as I am. ;) Now the flip-side of the coin is also true - the local cable HSI provider is a joke. Invisible, non-defined monthly usage caps, (But they will not hesitate to yank your account when you cross that barrier) 3mb/sec down-384k/sec upload that in reality is 1.5/128k on a GOOD day is hardly as advertised. (Twice as fast as DSL! Heh, not bloody likely.) So what's the deal? Not much - just go with what fits your level of service requirements and needs. Vote with your wallets and your feet. If company A does not do it, Try B and C, etc. SBC where I live is the better value and allows servers. ;)

Date: 2004-04-08 08:19 am (UTC)
From: [identity profile] strredwolf.livejournal.com
I see SBC in a completely different light -- if their abuse department isn't on the ball, then upper management isn't working.

I can't wait until SBC impliments port 25 outbound blocking. Mail needs to go through their offical servers, not from DSL lines!

Date: 2004-04-08 08:25 pm (UTC)
From: [identity profile] gentle-wolfox.livejournal.com
They block it on people running open relays marked for spam, or people's systems that were "trojaned" into being SNMP relays. However, they are slow to do so. The abuse guys have to figure out whether or not to pull the plug, but by then, yes, the damage has been done. If you REALLY want someone to bitch about, pick on the people over on Comcast. ;) The minute my ISP blocks ANY of my ports against my will or ability to use properly - I move. ;)

Date: 2004-04-10 07:58 pm (UTC)
From: [identity profile] strredwolf.livejournal.com
Comcast is already working on port 25 outbound blocking. Now if they will only reply to their abuse@ email and take action immedately!!! Unfortunately, I have to lump Comcast and SBC together as their abuse teams are rather asleep at the switch.

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